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Understanding the Warranty for Composite Decking Moisture Shield Arkensaw
In the world of outdoor home improvement, composite decking has become increasingly popular due to its durability, low maintenance, and aesthetic appeal. One of the leading brands in this market is Moisture Shield, known for its innovative technology that resists moisture and prevents mold growth. The Arkensaw collection is one of their top-tier products, offering a unique blend of style and functionality. This article will delve into the warranty terms, coverage areas, and conditions for the Moisture Shield Arkensaw composite decking, along with real-world examples and customer testimonials.
Overview of the Warranty Terms
The Moisture Shield Arkensaw composite decking comes with a comprehensive warranty that covers both structural integrity and appearance. According to the manufacturer’s website, the warranty includes:
- A limited lifetime warranty against structural defects (such as sagging or splitting).
- A 25-year limited warranty on stain resistance and fade protection.
- A 5-year limited warranty on the surface wear layer.
Coverage Areas and Conditions
The warranty applies to residential installations only. It does not cover commercial projects. To qualify for coverage, the deck must be installed according to the manufacturer’s guidelines, which include proper drainage and ventilation. Additionally, the warranty does not cover damage caused by improper installation, misuse, abuse, or natural disasters.
Real-World Examples of Warranty Claims
To better understand how the warranty works in practice, let’s look at a few real-world examples:
Case Study 1: John Doe
John Doe installed his Moisture Shield Arkensaw composite deck five years ago. A year later, he noticed some minor fading on one of the boards. He contacted Moisture Shield, and they promptly sent him replacement boards under the 25-year limited warranty on stain resistance and fade protection.
Case Study 2: Jane Smith
Jane Smith’s deck was installed correctly but experienced severe warping due to improper drainage. Unfortunately, this issue did not fall under the warranty coverage because it was attributed to improper installation rather than a manufacturing defect.
Customer Testimonials
Many customers have shared their positive experiences with the Moisture Shield Arkensaw composite decking and its warranty. Here are a couple of testimonials:
“I’ve had my Moisture Shield Arkensaw deck for over ten years, and it still looks brand new. When I needed a few replacement boards, they were quickly provided under warranty. Highly recommend!” – Sarah Johnson
“The warranty process was smooth and hassle-free. They took care of my issue promptly and efficiently. It’s comforting to know that I have such a reliable product backed by a strong warranty.” – Mark Williams
Conclusion
The warranty for Moisture Shield Arkensaw composite decking offers peace of mind to homeowners looking for a durable and aesthetically pleasing outdoor solution. Understanding the terms and conditions of the warranty can help you make informed decisions about your investment. With proper installation and care, your deck can last for many years, providing you with countless hours of enjoyment.
References
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